Welcome to Promises of Care in West Midlands

We are providers of Health , Social and Childcare professionals for clients in their own homes , Residential & Nursing Homes as well as Public and Private sector. 

We offer a wide range of agency services, including Healthcare, Personalised Care, Childcare and Permanent Placements, which includes personnel ranging from Care Assistants, Registered Nurses, Registered Social workers through to Support and Childcare workers.

We not only provide personnel but also act as a fully integrated personalised domiciliary care provider. 

All Promises of Care  care workers attend training in accordance with current Skills for Care Common Induction Standards. Further specialist training programmes are available, as well as a comprehensive NVQ programme. Topics covered include: Moving and Handling; Health and Safety, Food Hygiene, Safe Handling of Medication, Emergency First Aid, Principles of Care, Role of Care Worker, Needs of Service User, Continence Care, Basic Infection Control and Adult Protection training. Promises of Care  also work closely with any partner professionals involved in a service user’s care to ensure that joint training takes place where appropriate, enabling continuous learning and adaptation to changing circumstances.

How are your care workers recruited?

Promises of Care  have a robust recruitment and selection process, which complies with all employment legislation as well as the current Care Standards Act 2000 and related regulations requirements. This includes a Disclosure and Barring Service check, including checks against the Protection of Vulnerable Adults (POVA) register and Protection of Children Act (POCA) list.

What is home (domiciliary) care?

Care workers visit a client’s home on an agreed basis to provide care and/or support tasks. They can fulfil personal care and general household duties. The level of care provided varies, depending on the individual needs and agreed care package. It can range from general companionship and housekeeping to high dependency, intensive personal care.

What areas of the country do you cover?

Promises of Care ’s home care service covers across West Midlands. We maintain a strong pool of trained and qualified care workers who are able to travel at short notice. All of our care workers are managed from an individual local office, and

supported by managers who understand your specific needs and the issues affecting care in your area. Support can also be given by Promises of Care ’s other services, for example Live-in Care.

Promises of Care ’s home care service can be provided for as long as you need us. This varies from short respite ‘sitting’ for a few hours at a time, through to several visits a day on a long term basis to deliver personal care.